tmt15 Privacy Policy

When you register for a tmt15 account, we collect personal details such as your name, date of birth, email address, and mobile number to verify your identity and set up your account. We also collect information you provide when updating your profile, contacting our support team, or participating in promotions available on the platform. During your use of the platform, we automatically gather technical data including your device type, browser version, IP address, and session activity logs to help us maintain service quality and detect unusual behaviour. Payment-related information, such as transaction amounts and payment method identifiers, is recorded to process deposits and withdrawals accurately and to comply with financial record-keeping requirements. We may also collect information about how you navigate the platform — which games you visit, how long you spend on each section, and which features you interact with — to improve the overall experience for members in the Philippines. All data collection is carried out in accordance with applicable Philippine data privacy regulations, and we only collect information that is necessary for the purposes described in this policy.

The personal information we collect is used primarily to operate and maintain your tmt15 account, process transactions, and deliver the gaming services you have signed up for. We use your contact details to send you important account notifications, security alerts, and updates about changes to our platform or policies — these communications are essential to the service and cannot be opted out of while your account remains active. Where you have given your consent, we may also use your email address or mobile number to inform you about new promotions, game releases, or special offers that may be relevant to you as a member in the Philippines. Your usage data helps us analyse platform performance, identify technical issues, and make improvements that benefit all members. We may use aggregated, anonymised data for internal reporting and business planning purposes, but this data cannot be used to identify any individual member. tmt15 does not use your personal data to make automated decisions that would significantly affect your rights or access to the platform without human review.

tmt15 does not sell, rent, or trade your personal information to third parties for their own marketing or commercial purposes. We may share your data with trusted service providers who assist us in operating the platform, such as payment processors, identity verification services, and technical infrastructure providers — all of whom are contractually required to handle your data securely and only for the purposes we specify. In certain circumstances, we may be required to disclose your information to regulatory authorities, law enforcement agencies, or other government bodies in the Philippines if we are legally obligated to do so or if we believe disclosure is necessary to protect the safety of our members or the integrity of the platform. If tmt15 undergoes a business restructuring, merger, or acquisition, your personal data may be transferred to the successor entity, subject to the same privacy protections described in this policy. We will notify you of any such transfer through the contact details associated with your account. Outside of these specific circumstances, your personal information remains strictly within the tmt15 platform and is not shared with any external parties.

tmt15 takes the security of your personal information seriously and implements a range of technical and organisational measures to protect your data from unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and the tmt15 platform is encrypted using industry-standard protocols to prevent interception during transit. Access to personal data within our systems is restricted to authorised personnel only, and all staff who handle member data are trained on data protection responsibilities and confidentiality obligations. We conduct regular security reviews and vulnerability assessments to identify and address potential risks to our systems and the data we hold. In the event of a data breach that is likely to affect your rights or interests, tmt15 will notify you and the relevant Philippine authorities in accordance with applicable data privacy laws. While we work hard to protect your information, no online platform can guarantee absolute security, and we encourage you to use a strong, unique password for your tmt15 account and to keep your login credentials confidential at all times.

tmt15 uses cookies and similar tracking technologies to enhance your experience on the platform, remember your preferences, and keep your session active while you are logged in. Essential cookies are required for the platform to function correctly and cannot be disabled without affecting your ability to use core features such as account login and game access. We also use analytical cookies to understand how members navigate the platform, which helps us identify areas for improvement and optimise the mobile experience for users in the Philippines. You can manage your cookie preferences through your browser settings, and most modern browsers allow you to block or delete cookies at any time. Please note that disabling non-essential cookies may affect certain features or personalisation options on the platform. tmt15 does not use cookies to serve third-party advertising or to track your activity on other websites outside of the tmt15 platform.

As a member of tmt15 and a resident of the Philippines, you have rights over your personal data under the Data Privacy Act of 2012 and its implementing rules and regulations. You have the right to access the personal information we hold about you, to request corrections if any details are inaccurate or incomplete, and to request the deletion of your data in certain circumstances. You may also object to the processing of your personal data for direct marketing purposes, and we will honour such requests promptly. If you wish to exercise any of these rights, you can contact our support team using the details provided in the Contact Us section of this policy. We will respond to all data rights requests within a reasonable timeframe and in accordance with our legal obligations. Please note that some requests may be subject to limitations where we are required to retain certain data for legal, regulatory, or security purposes.

tmt15 retains your personal information for as long as your account remains active and for a reasonable period thereafter to fulfil the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Transaction records and account activity logs may be retained for a longer period where required by Philippine financial regulations or anti-money laundering rules. When your data is no longer needed for any of these purposes, we will securely delete or anonymise it so that it can no longer be linked to you as an individual. If you request the closure of your tmt15 account, we will begin the process of removing your personal data from our active systems, though some information may be retained in secure archives for the legally required retention period. We periodically review the data we hold to ensure that we are not keeping information longer than necessary, in line with our commitment to responsible data management.

tmt15 may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or the services we offer to members in the Philippines. When we make material changes to this policy, we will update the effective date shown at the top of this page and, where appropriate, notify you directly through your registered email address or via a notice on the platform. Your continued use of tmt15 after any changes have been published constitutes your acceptance of the updated policy. We encourage you to review this page periodically so that you remain informed about how we handle your personal information. If you have any concerns about changes to this policy, you are welcome to contact our support team for clarification before continuing to use the platform.

If you have any questions, concerns, or requests relating to this Privacy Policy or the way tmt15 handles your personal data, please reach out to our support team by email at support at tmt15.org. We are committed to addressing all privacy-related enquiries promptly and transparently, and our team is available to assist members across the Philippines. For general questions about how the platform works, the FAQ page is a helpful starting point and covers many common topics. If your concern relates to responsible gaming or account management, you can also visit the Responsible Gaming page for dedicated resources and guidance. We take all privacy concerns seriously and will work with you to resolve any issues in a fair and timely manner.